Delivery
Free shipping
Free shipping on all orders in different regions is as follows:
- NSW: Each order over $300
- ACT: Each order over $300
- VIC: Each order over $600
- QLD: Each order over $600
- TAS: Each order over $600
- SA: Each order over $600
- WA: Each order over $1000
- NT: Each order over $1000
Delivery Fees
The delivery cost is based on your address and items ordered and will be showed when you checkout.
Delivery Term
All order will be dispatched 1 - 3 days from when your order has been paid. Please allow for longer during high volume order periods.
After the order dispatched, it usually arrived term as below:
- NSW: 1 - 7 Business Days
- ACT: 2 - 7 Business Days
- VIC: 2 - 10 Business Days
- QLD: 2 - 10 Business Days
- TAS: 3 - 10 Business Days
- SA: 3 - 14 Business Days
- WA: 7 - 14 Business Days
- NT: 7 - 14 Business Days
Above delivery time are based on metropolitan areas. Please allow for longer for very remote locations.
We cannot guarantee delivery time frames. The specific delivery time will depend on the logistics company. Please consider any holidays, natural disasters or pandemics etc. may impact delivery times.
Please note, we recommend that you to schedule the installation after you have received and inspected the products. That can avoid unnecessary trouble caused by other problems.
Delivery Terms & Conditions
The delivery fees or free shipping are based on a single delivery only. It may charged for redelivery fee depend on the logistics company.
You will be advised by our delivery company that your items will be delivered to the nearest transport depot. As the case as no one at the place of receipt signed for the goods, or some very remote locations may not be accessible by our logistics suppliers.
It is the responsibility of the buyer to make sure that the shipping address entered is correct. If your tracking information states that your package was delivered to your address and you have not received it please report it to your respective shipping carrier at the information provided to you on our Tracking Page.
You may request the delivery with Authority to Leave your goods unattended, please make sure that the place of delivery is safe, it will be your responsibility, we are not responsible for lost or stolen packages.
For severely delayed orders that cannot be tracked temporarily, after obtaining our written permission, this order can be processed according to our return policy, and you will receive a 100% refund after the processing is completed. In this case caused by the logistics company, we will not resend the goods until we have obtained clear information. If you really need these products, the most convenient and fast way is to place an order again.